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Our Services

We want you to live life on your own terms with confidence. With Health-Alert (Canada) you are assured of quick access to help in case of emergencies.

Health Alert 24 7 MONITORING

24/7 Monitoring

Our certified agents are always on standby to respond to emergency signals. They assess your situation and ensure that help from emergency services or your designated contacts is just a button press away.

Health Alert ADVANCED SOLUTIONS

Advanced Solutions

For improved service, we ensure that our customers have access to the most advanced and reliable medical alert systems on the market.

Health Alert VIP PROGRAMS

VIP Programs

Our programs are customized to meet your specific needs and provide seamless setup, efficient profile management, and unparalleled customer support.

Health Alert TWO WAY COMMUNICATION

Two-Ways Communication

Our devices offer clear two-way communication, allowing you to elaborate on the nature of your emergency with our agents and stay in contact with them until responders arrive.

Health Alert PROFILE UPDATES

Profile Update

We keep your profile up-to-date with any necessary information about your health that may be crucial for an adequate response to an emergency.

Health Alert PERSONALIZED EMERGENCY ALERTS

Personalized Emergency Alerts

Our Personalized Emergency Alert service ensures that you’re never alone in a crisis. We notify emergency responders and your loved ones in the event of an emergency.

How It Works

Health Alert Emergency Alert Received

Emergency Alert Received

Health ALert Trained Operator Contact Customer

Trained Operator Contact Customer

Health Alert Family or Friends Contacted

Family or Friends Contacted

Health Alert Emergency Services Contacted1

Emergency Services Contacted

Why Choose Us

Why Choose Us

We prioritize your well-being above all else. Our top-rated Health-Alert medical systems and exceptional customer service ensure this.  Choose us today and discover firsthand the benefits of:

Experienced Personnel: With decades of combined experience in the medical emergency services sector, our team has the expertise to offer the best solutions for your safety and assurance.

Advanced Technology: Our Health-Alert (Canada) medical systems are equipped with the latest technology, including fall detection, to ensure quick response to our customers in their time of need.

Exceptional Customer Service: We provide customer service during working hours. Our friendly and knowledgeable team is available to answer any questions or concerns you may have.

VIP Programs: Our VIP Programs offer exclusive benefits to our customers, including personalized support, Easy installations, and a dedicated account manager. With our VIP Bronze, VIP Silver, and VIP Gold programs, you can experience an exceptional level of safety and support.

Get Your Free Consultation

Why Health-Alert (Canada) Systems?

Discover the advanced technology behind our products, designed to provide seniors with quick and reliable access to assistance whenever they need it.

Health Alert wireless device1

Wireless Buttons

Easily summon assistance from anywhere in your home with just the press of a button.

Health Alert Clear Communication

Clear Communication

Uninterrupted and crystal-clear audio quality, along with hands-free and effortless two-way communication.

Health Alert Waterproof devices available

Waterproof devices available

Safe to use in wet environments, including the shower, bathtub, and even in the rain

Health Alert Lightweight device

Lightweight

Designed with your comfort in mind, allowing you to wear them all day without any discomfort or inconvenience.

Health-Alert (Canada)
Healt Alert Privacy Secured

Privacy Secured

We use advanced security measures to protect your sensitive information and ensure confidentiality.

Health Alert Long Lasting Battery

Long-Lasting Battery

Confidently use your device(s) throughout the day without worrying about recharging

Health Alert Fall Detection device

Fall Detection

Stay protected with our fall detection technology – get help when you need it, even if you are unable to make the call yourself.

Health Alert 1000 foot range device

1000-foot range

Health Alert’s pendants provides a range of 600-1000 feet and can be worn as either a necklace or wristband.

Ready to Get Started?

Stay safe and secure with Health-Alert (Canada)’s top-quality medical alert systems. Get started with Health Alert today and experience the assurance of our reliable and affordable Products and Services.

Frequently Asked Questions

Do you have questions? We are here to help!

You can conveniently place your order online or get in touch with our customer service agents through our toll-free telephone number +1 877-715-4330.

All Health-Alert (Canada) Devices are equipped with a help button. Once pressed, a signal is sent to our monitoring centre. Our agents then contact you, evaluate your situation and reach out to emergency services, and/or notify your loved ones.

Our portable devices are suitable for use in wet environments. Our Health-Alert Personal Help Button is waterproof. Our Health-Alert Walkaway Pendant is water resistant.

The Health-Alert (Canada) base unit comes with an internal rechargeable battery that provides up to 27 hours of constant power in the event of a power outage. The base unit continually monitors the battery’s condition when powered by it, and can send notifications when operating on battery power, when the battery is getting low, or when it can no longer power the unit.

Our Health Alert at Home works in and around the area in which it is installed.
It can receive signals from
-The PHB (Personal Help Button) from a distance of up to 600-1000 feet.
-The Health Alert Walkaway Pendant from a distance of up to 600-1000 feet.
(which should be sufficient for most outdoor activities.)

Yes, we provide a 24-hour monitoring service.

We offer both sales and technical support through our toll-free phone numbers and chat widgets on our website.
We also have customized solutions such as:
-Our VIP Bronze Plan, provides Customer Service Managers (remote) support
-Our VIP Silver plan, provides a Dedicated Account Manager (remote)
-Our VIP Gold package, provides both a remote and a Local Dedicated Account Manager for support.

After pressing the help button, you should be connected with a monitoring centre professional within seconds. Based on our internal testing, the average connection time is 30 seconds.

The Health Alert at Home is quick and easy to install. A straightforward setup guide is included in our User Manuals. You can also opt for professional installation by our team.

Health-Alert (Canada)’s VIP Program is a personalized service tailored to meet the specific requirements of Canadian elders, their families, and caregivers. The packages range from Bronze to Silver to Gold, and offer varying levels of personalized customer support, installation, and maintenance, alongside other benefits.

What People Say About Us?

Contact Us

Our team is ready and available to help you find the right solution. Fill out the form to receive a callback or contact us:

Health-Alert Website